SmartServ Grundfos ID app for iPhone and iPad


4.6 ( 6096 ratings )
Productivity
Developer: GRUNDFOS POMPA, PT
Free
Current version: 1.0.1, last update: 4 years ago
First release : 27 Jan 2020
App size: 62.75 Mb

This app provides a platform for Grundfos customers and Associated Service Partners to seamlessly interact on their Service requirements.

As a Grundfos Customer, you can

- Create a Service or Installation request
- Maintain your inventory of pumps to quickly raise a service call
- Identify the Service Partner nearest to you, to attend the request
- Keep tab and be notified on the progress of your Service handling
- Interact with the Service Partner/Service Engineer
- Rate the service and provide feedback

As a Service Partner, you can

- Maintain your team of Service Engineers, and assign Service requests
- Interface with the Customer – call, respond back on the requests
- Be notified on all discussions between Service Engineer and Customer
- Search issues, monitor Assigned/Active issues
- Interact with Grundfos Services team